Privacy Policy

Maple Communications Group Inc. (“Maple”, “we”, “us”, or “our”) operates the www.maplecomm.ca website (the “Website”).  This Privacy Policy applies to all users of our Website.

1. Collection of Personal Information

1.1   Maple collects your Personal Information to provide you with the best service possible. “Personal Information” may include your name, age, home address, phone number, email address. We may collect your Personal Information from any data you input into our Website, or any information you send us via correspondence such as telephone, email, mail, fax or directly through our Website.

1.2   We will only collect Personal Information in order to:

  • verify identity;
  • identify your preferences;
  • open and manage an account;
  • ensure you receive a high standard of service;
  • meet regulatory requirements; or
  • any other legal reasons as applied to your use of the Website.

2. Use, Disclosure and Consent

2.1   We will not use or disclose your Personal Information to anyone except as described in this Privacy Policy.

2.2   Except as specified below, we will obtain your express or implied consent to collect, use or disclose your Personal Information. You can provide consent orally, in writing, electronically or through an authorized representative.

2.3   You provide us with implied consent where our purpose for collecting, using or disclosing your Personal Information would be considered obvious or reasonable in the circumstances. Your consent may also be implied where you have received notice and a reasonable opportunity to opt-out of having your Personal Information used, and you have not provided us with notice of your opting-out, including but not limited to use for mail-outs, marketing or fundraising.

2.4   We may collect, use or disclose your Personal Information without your consent in the following circumstances:

  • when permitted or required by law;
  • in an emergency that threatens an individual’s life, health, or personal security;
  • when the Personal Information is available from a public source;
  • when we require legal advice from a lawyer;
  • for the purposes of collecting a debt or protection from fraud; or
  • other legally established reasons.

2.5   We will not sell your Personal Information to other parties without your explicit or implied consent. We retain your Personal Information for the time necessary to fulfill the identified purposes or a legal or business purpose.

3. Security

3.1   We are committed to ensuring the security of your Personal Information and may use passwords, encryption, firewalls, restricted employee access or other methods, in our discretion. We will use appropriate security measures when destroying your Personal Information such as shredding documents or deleting electronically stored information, in our discretion.

3.2   While we strive to use commercially acceptable means to protect your personal information, you acknowledge and agree that no method of transmission over the Internet, or method of electronic storage is 100% secure. We make no guarantee as to the absolute security of your Personal Information.

4. Cookies

4.1   We may use cookies to collect information. You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use or access certain pages or services of our Website. If you do not instruct your browser to refuse all cookies or to indicate when a cookie is being sent, your consent to our use of your personal information may be implied.

5. Service Providers

5.1   We may employ third party companies and individuals to perform Website-related services on our behalf, or to assist us in analyzing our Website’s use. Such third party companies may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Links to Other Sites

6.1   Our Website may contain links to other sites that are not operated by Maple or its subsidiaries or affiliates. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

7. Changes to Privacy Policy

7.1   We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

8.1 If you have any questions about this Privacy Policy, please contact us at legal@maplecomm.ca